Beach Baby Gear (“we,” “us,” or “our”) operates the website at beachbabygear.com and provides baby equipment rentals on Topsail Island, NC. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our site or services, you agree to the practices described below.

Information We Collect

When you book a rental, we collect:

• Your name, email address, and phone number
• The delivery address for your rental
• Rental dates, items selected, and any special instructions you provide
• Payment details (handled directly by Stripe — we never see or store your full card number)

If you submit a review, we collect the name, optional location, rating, and review text you provide. Reviews are public once approved.

How We Use Your Information

We use the information we collect to:

• Process bookings and payments
• Deliver and pick up your rental equipment
• Send booking confirmations, delivery reminders, and pickup reminders
• Respond to questions or support requests
• Display approved reviews on our site
• Maintain records for tax, accounting, and legal compliance

We do not sell your personal information, and we do not use it to send marketing emails unless you have separately opted in.

Service Providers

We share information with a small number of trusted vendors that help us run the business. Each is bound by their own privacy and security obligations:

• Stripe — processes payments. Your card details go directly to Stripe and are governed by Stripe’s Privacy Policy.
• Amazon Web Services (AWS) — hosts our booking database (DynamoDB) in the United States.
• Resend — sends transactional email (confirmations and reminders).
• Vercel — hosts our website and serverless functions.

We may also disclose information when required by law, to protect our rights, or to investigate fraud or abuse.

Cookies and Tracking

We do not use analytics, advertising trackers, or third-party cookies. Our site uses your browser’s local storage to remember items in your cart between visits. Stripe may set its own cookies during checkout for fraud prevention.

Data Security

We use HTTPS site-wide, store data with reputable providers (AWS, Stripe), and limit access to personal information. No system is perfectly secure, but we take reasonable steps to protect your information.

Data Retention

We keep booking records as long as needed to provide the service and to meet tax, accounting, and legal requirements (typically several years). You can ask us to delete your information at any time using the contact details below; we’ll honor the request except where we’re required by law to keep records.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct information that is inaccurate
• Request deletion of your information
• Opt out of any future marketing communications (we don’t currently send these)

To make a request, email support@beachbabygear.com. We may need to verify your identity before fulfilling the request.

Children’s Privacy

Our service is intended for adults booking equipment for use with their children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent change. Significant changes will be noted on this page.

Contact Us

Questions about this policy or your information?

Email: support@beachbabygear.com

Phone: (910) 939-8499